1. Introduction

This “Data Protection Policy” (hereafter called the “Policy” or “Privacy Policy)”) explains what to expect when we collect personal information about you when you use this website (available at: and its services.

You must be at least 18 years old to log in as a customer and select, purchase, and assign our products/services to yourself or others.

You are allowed to log in as a “Participating User” invited by a “Client User” who will be fully responsible for any legal matters on your behalf, including the protection of personal information.
We take the “privacy” and security of your information very seriously.
Our Policy complies with Swiss Law 235.1 – Federal Data Protection Act (DPA).

and therefore also complies with Article 13 of Regulation (EU) 679/2016 (GDPR) and the legislation of each EU member state on provisions to protect the processing of personal data of EU citizens.

By reading our Policy you will learn:

  • who we are
  • how to contact us
  • what personal information we collect and use
  • cookies
  • Why we collect and use personal information
  • Legal basis for the use of personal information
  • With whom personal information may be shared
  • Where we store and use personal information
  • How long we use personal information
  • Your rights if we process your personal information
  • Who are the “Owner” and “Person in charge” of your personal data

Please read this Policy carefully.

  1. Who are we?

In this Policy, “we,” “us,” and “our” refer to “Time to Mind SA,” a company located in Switzerland and operating under the laws of Switzerland.

  1. How can you contact us?

You can contact us by e-mail:
dpo@timetomind.chPer verify your identity, we may ask you to provide additional information.

  1. What personal information do we collect and use?

We may collect and use personal information about visitors to our Web site, users of our applications, and those who have signed up for our marketing and advertising materials (please note that neither our Web site nor applications display advertisements).

We may collect and process the following data about you:

  • Information you provide to us. You can provide us with information about yourself by filling out forms on our site or by corresponding with us by e-mail or otherwise. Generally, this includes information you provide when you register to use our site, subscribe to our service, and when you report a problem, etc. The information you provide to us may include your name, address, e-mail address and/or phone number, Credit Card Information.
  • Information we collect about you. Regarding each of your visits to our site, we may automatically collect the following information:
    • technical information, including the Internet Protocol (IP) address used to connect the computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform;
    • information about your visit, including the entire stream of URL (Uniform Resource Locators) clicks to, through, and from our site (including date and time); products you viewed or searched for; page response times, download errors, duration of visits to specific pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to exit the page.

Information you provide:

4.1. Information you provide to us while registering or setting up your account in our system (“Account Data“).

Account information may include:

  • Username.
  • Avatar (any image you can upload to be associated with your account in our system).
  • Answers to a security question.
  • The job you are doing or looking for and the name of the company you work for.

4.2. Your email address created as a result of your registration in our system (“Email Address”).

Information we collect about you:

Regarding each of your visits to our site, we may automatically collect the following information:

4.3. Information about your device, browser, and application through which you use our website and applications (“Technical Data“).

Technical data may include:

  • Internet Protocol (IP) address
  • Make, model, functional capabilities, memory size, and screen resolution of the device
  • Unique Identified Device (UDI)
  • Browser type and version
  • Operating system and platform
  • Reference source
  • URL (Uniform Resource Locator) click stream to, through and from our site
  • Geographic location (country) of the device

Note: This information is used only in a way that does not identify anyone.

4.4. Information about how you use our website and applications (“Service Data”)

Service data may include:

  • Date, time and duration of the visit
  • Page views
  • Web site navigation paths
  • Methods used to navigate off the website
  • Download errors
  • Page response times

Note: This information is used only in a way that does not identify anyone.

4.5. Content that was generated while using our services (e.g., emails received and sent).

4.6. Information about payments made for the use of our services (“Payment Data“)

Payment details may include:

  • Number of a credit or debit card
  • Bank account information
  • Transaction details (e.g., date and amount of payment)

4.7. Your email address that you provide to us when you sign up for our marketing materials (“Notification Data“).

  1. Cookie

Our website uses cookies to distinguish you from other users of our website. This helps us provide you with a good experience when you browse our website and also allows us to improve our website. Detailed information about the cookies we use and the purposes for which we use them can be found in the dedicated section of the site’s page, “Terms of Use and Cookies!

  1. What do we do with your personal information?

We process your personal information for the following purposes:

6.1. To provide our services

Including but limited to fulfilling our obligations under any contracts between you and us and to provide you with the information, products and services you request from us.

6.2. To provide access to our services

For example, we use account information to provide users of our services with the ability to use those specific services they have signed up for (by logging into their specific account).

6.3. To support and maintain our services

We use technical and service data to ensure that our Web site and applications work properly. For example, we monitor system errors, program errors, and other problems that may occur when you use our services. This data, along with information about your activities, such as your website navigation path, before such problems occur, helps us to repair and maintain our website and applications.

6.4 To personalize our services.

We may use technical and service data to analyze how users scroll and click through our Web site and applications. Based on this analysis, we may try to customize the interface of our Web site and application to display them in the most user-friendly way.

It is important to note that you have the option to opt out of any advertising service at any time by using the “unsubscribe” link in our emails or by contacting our support team.

6.5. To communicate with you

We may use your personal information such as an email address to contact you. For example, we may email you if we identify fraudulent activity with your account or to send you information about upcoming changes to our policies or services.

We use your personal information to keep track of our communications with you. For example, to make sure that your requests as a customer have been resolved by us.

In addition, we can use users’ UDI (Unique Device Identified) to send push notifications to a device.

6.6. To check and verify payment for our services

We use your personal information to verify payments you have made for using our service and to keep track that the services you use are duly paid for.

  1. What is the legal basis for processing your personal data?

We process your personal information when one of the following conditions occurs:

7.1. You have provided us with your prior consent with respect to specific purposes for processing your personal data. For example, to send you marketing materials.

  1. To whom do we disclose your personal information?

8.1. We may share your personal information with:

Our payment service provider (for processing any payment between you and us).

8.2. We may share your personal information with third parties where required to do so by the legal obligation to which we are subject.

  1. Where do we store and use personal information?

9.1. The personal information we collect and use in connection with you is stored on the server of the “Data Processor” located in Switzerland.

9.2. Where personal information is transferred in connection with the provision of our services, we will take all technical and organizational measures reasonably necessary to ensure that it is subject to appropriate safeguards and is handled securely and in accordance with this Policy.

Technical and organizational measures include measures to deal with any suspected data breach. If you suspect misuse, loss, or unauthorized access to your information, let us know immediately by contacting us through this e-mail address:

If you would like detailed information on how to protect your information from fraud, identity theft, viruses, and many other online problems, please contact us at

9.3. We follow generally accepted industry standards to protect personal information collected and used by us.

  • All personal information collected and used by us is encrypted and stored on secure servers.
  • Access to your account is controlled by a password and user name unique to you.
  • All payment details are encrypted using SSL technology (you will typically see a padlock icon or a green address bar (or both) in your browser when we use this technology.

9.4. Where we have provided you (or where you have chosen) a password that allows you to access certain parts of our Web site or applications, you are responsible for the confidentiality of that password. We ask that you do not share a password with anyone.

9.5. Unfortunately, the transmission of information over the Internet is not completely secure. Although we will do our best to protect your personal information, we cannot ensure or warrant the security of your information transmitted to our Web site and any transmission is at your own risk. Once we receive your information, we will use strict procedures and security features to prevent unauthorized access.

  1. How long do we use personal information?

We process personal information only as long as necessary for the purposes for which it was originally collected, after which it will be deleted except when it is necessary for us to continue processing it for the purpose of compliance with legal obligations to which we are subject or for other legitimate purposes required by applicable law.

  1. What are your rights?

11.1. You have the following rights in relation to the personal information about you that we process:

  • Right of access – the right to request (i) copies of the information we hold about you at any time, or (ii) that we change, update or delete that information. If we provide you with access to information we hold about you, we will not charge you unless your request is “manifestly unfounded or excessive.” Where we are legally authorized to do so, we may refuse your request. If we refuse your request, we will explain the reasons why.
  • Right to Correction: the right to rectification of personal data if inaccurate or incomplete.
  • Right to erasure: the right to request deletion or removal of personal information from our systems.
  • Right to limit our use of your personal information – the right to “stop” us from using your personal information or limit the way we may use it.
  • Right to data portability: the right to request that we move, copy or transfer your personal information.
  • Right to object: the right to object to our use of personal information, even where we use it for our legitimate interests.

11.2. To make requests, exercise any of the above rights, or withdraw consent to the processing of personal data (where consent is our legal basis for processing personal data), please contact us via:

11.3 It is important that the personal information we hold about you is accurate and up-to-date. Please keep us informed if your personal information changes during the period for which we keep it.

  1. How can you access your personal information and how can you revoke your consent to our processing of your personal information?

You can access your personal information and/or revoke your consent to any relevant processing of personal information conducted by us:

12.1. By emailing us at

  1. Who are the “Controller” and “Processor” of your personal data?

13.1 “Time to Mind SA” (Via San Gottardo, 10 – 6900 Lugano CH) is the “Owner” as it determines the purposes and means of the processing of personal data.

13.2 “Best Vision Solutions & Services SA” (Via San Gottardo, 10 – 6900 Lugano CH) is the “Data Processor” as it processes in its Data Center your personal data on behalf of the “Data Controller”.

  1. Changes to our policy

We reserve the right to amend this Policy as we deem necessary from time to time or as required by law.

Any changes we may make to our Policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to this Policy.

  1. General

15.1. This Policy shall be governed by and construed in accordance with Swiss law. All disputes arising out of and/or in connection with the Policy shall be subject to the exclusive jurisdiction of the Swiss courts.

Questions, comments, and requests regarding this Policy are welcome and should be directed to

Enjoy your privacy!

Time to Mind SA

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